Returns and Exchanges Policies
Return policy for online orders
We offer a 3 day return policy for eligible items ordered online. Items marked final sale are not returnable. Sale dresses, shoes, accessories, and special ordered dresses are final sales and are not returnable. All Store Purchases are Final Sale. When ordering you may be asked for a "need date". If this date is before the 3 days then your RA must be requested before that date.
We offer 1 return options for eligible online orders
You can return your item for an online merchandise credit in the full amount (regular price returns)
Return requirements for online orders
- You must request a return within 3 days of the delivery of your order (this includes weekends/holidays) OR prior to your need date stated on the order, whichever is sooner
- You cannot request a return past the need date given on the order (if requested) even if it is within the 3 days.
- Shipping labels are not provided. Customer is responsible for returning shipping charges.
- The item must be in the same condition as received with original tags attached or subject to a 50% restocking fee.
- Items marked final sale are not returnable.
- Original item must be shipped back within 3 business days (postmarked within 3 days) from the time you are given RA#. If your need date is sooner than 3 days then it must be postmarked before then.